How do Rider ratings work?
After each trip, riders rate their driver. High ratings help maintain your good standing. Consistent low ratings may result in account review.
Related Articles
What if a rider doesn't show up?
Question: What if a rider doesn’t show up? Answer: After waiting for the required wait time, you may cancel the ride and mark it as "Rider No-Show." You may still be eligible for a partial fare.
How are my earnings calculated?
Q: How are my earnings calculated? A: Earnings are based on: Trip Fare Base fare: A standard fee applied to all trips. Distance driven: Charged per kilometer, with variable rates for the first 20km and distances beyond 20km. Time spent on trip: ...